Privacy (POPIA)

Template for review by your attorney before launch. Name your Information Officer and register them with the Information Regulator.

What we collect and why

• Name, email, cellphone, address: to verify your account, arrange courier collection and delivery, and contact you about your deals.
• Bank details (encrypted): to pay you for sales and top-ups.
• Listings, questions, bids and transactions: to run Pieces and resolve disputes.
• Sign-in records and IP addresses: to protect accounts and prevent fraud.

Who sees it

Other members see only your username, your town and your listings. Your contact details and address are shared only with Pieces administrators and the courier handling your item. Every administrator view of personal details is logged.

Photos

Location data (EXIF/GPS) is removed from uploaded photos. Photos are shown only to signed-in members.

Your rights

You can ask to see, correct or delete your personal information, subject to records we must keep by law. Contact [YOUR INFORMATION OFFICER EMAIL].